BARISTA

The person who brings Fat Miilk to life.

Reports to

General Manager and on-duty Shift Lead

Classification

Nonexempt; typically part-time, with full-time opportunities based on scheduling and business needs

Training

30-day onboarding and training period

Location

Assigned Fat Miilk café; may support other locations as needed

The role

Baristas are the daily expression of Fat Miilk. They prepare beverages with precision, share our point of view on Vietnamese coffee and Robusta, maintain a clean and organized café, and create genuine moments of hospitality. This role is for someone with energy, curiosity, humility, and pride in doing the details well—even when the café is busy.

What you’ll own

• Prepare espresso, phin, batch coffee, tea, specialty drinks, and menu items according to current recipes, builds, presentation, and ticket standards.
• Welcome guests, explain the menu with confidence, make thoughtful recommendations, take accurate orders, and complete transactions through the POS.
• Learn and communicate the story of Fat Miilk, Vietnamese coffee, Robusta, our roast profiles, and the purpose behind our products without lecturing or talking down to guests.Complete opening, closing, station, prep, stocking, dishwashing, cleaning, and sanitation tasks fully and on time.
• Monitor product quality and freshness; report recipe, equipment, inventory, safety, or guest concerns immediately.
• Handle cash, company devices, equipment, tools, and merchandise carefully and only for authorized business purposes.
• Complete required virtual learning, onsite training, shadow shifts, meetings, and skills checks; ask questions and apply feedback.
• Support coworkers across stations and communicate clearly during rushes, handoffs, restocking, and shift changes.
  

What we’re looking for

• Genuine interest in Fat Miilk’s culture, Vietnamese coffee, hospitality, and learning—not just making drinks.
• Warm, clear communication and the ability to remain composed, respectful, and efficient in a fast-moving environment.
• Dependability: arriving on time, following through, maintaining availability, and communicating conflicts through approved channels.
• Attention to detail, cleanliness, recipe accuracy, and the ability to follow written and verbal direction.
• Prior barista, food service, retail, or hospitality experience is helpful but not required when curiosity and work ethic are strong.
  Availability for a mix of opening, closing, weekend, holiday, training, and meeting shifts based on store needs.
• Ability to stand for extended periods and regularly bend, reach, lift, and carry café supplies and equipment consistent with the role.

What success looks like

• Drinks are accurate, consistent, cleanly presented, and delivered with a sense of care.
• Guests feel acknowledged and can understand what makes Fat Miilk distinct.
• Stations stay stocked, sanitary, and ready for the next order and the next shift.
• Training milestones are completed within the 30-day period and feedback shows up in the next shift.
• The barista contributes positive energy, communicates early, and can be trusted to complete the full job—not only the visible parts.

Schedule and compensation

• Schedule: Part-time hours vary by availability and store needs. Full-time scheduling may become available as business needs and performance permit; it is not guaranteed.
• Compensation: Compensation varies based on training status, experience, and scheduling needs. Specific details, including tip eligibility, will be communicated in the written offer letter.
  

Employment standards

This position is subject to Fat Miilk’s Employee Handbook and all current company policies. Employment is at will. Team members are expected to maintain punctual and regular attendance, record time accurately, protect confidential information, follow safety and food-handling requirements, treat coworkers and guests with dignity and respect, use personal phones only as permitted, and care for company property. Reasonable accommodations are available in accordance with applicable law.